View from the Top

Presented during lunch in the Dallas Ballroom
What do four distinguished CIOs in different industries wish they had known when they began their current jobs? Will they even mention technology? Given what they wish they had known then, how are they preparing their successors?

The distinguished CIOs are: James Kidd (Aetna), Joan Holman (Strasburger), Scott Wiggins (Andritz) and Steve Heilenman (Computer Aid).