AI no more a fad: Cognitive Analytics drives quantifiable ROI
May 16 @ 11:00 am - 11:45 am
Latest technological trends such as machine learning, deep learning, natural language processing, and cognitive computing are taking the market by storm, in fact, at AIG, 145,000 incidents have been solved by using co-bots (five machine learning algorithms), giving 23,000 hours of productivity back to AIG’s humans. Today, CIOs say the future is now where ML has begun to impact core business functions. Interestingly, BofA Merrill Lynch Global sees the market for AI reaching $70 billion, by 2020.
If you ever thought, how could you leverage AI to – enhance customer experience, increase brand loyalty, grow brand spending, reduce customer service department’s average time to resolution, make marketing more effective at lead generation, and so on. The holy grail of architecture is available to build a solution like this.
In this presentation, Muddu Sudhakar will focus on understanding the need for large volume of curated historical data, specifics of algorithms with their pros and cons, and the training involved before ML starts paying for itself. The presentation will conclude with an architectural blueprint powerful enough to attain the ultimate goal for personalization, automation, prediction and improvement.
Muddu Sudhakar, Entrepreneur, Executive and Investor
Muddu Sudhakar is a successful Entrepreneur, Executive and Investor. Muddu has deep Product, technology and GTM experience and knowledge on enterprise markets such as Cloud, SaaS, AI/Machine learning, IoT, Cyber Security, Big Data, Storage and chip/Semiconductors. Muddu has strong operating experience with startups as CEOs (Caspida, Cetas, Kazeon, Sanera, Rio Design) and in public companies as SVP & GM role at likes of ServiceNow, Splunk, VMware, EMC. Muddu has founded 5 startups and all of them are successful acquired and provided 10x returns for shareholders & investors. He loves to mentor, coach, interact and collaborate with both early stage or late-stage startups and entrepreneurs as an advisor, board member, and investor.
Sudhakar holds a Ph.D. and MS in Computer Science from the University of California, Los Angeles and a BS in Electronics & Communications Engineering from Indian Institute of Technology, Madras. He is widely published in industry journals and conference proceedings and has more than 40 patents.